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It may not be uncommon for disputes to arise between you and your online customers or visitors. You should also stipulate what visitors can do with your data. Do you have to include GDPR provisions? If there is any breach of your copyright or intellectual property, the terms and conditions should clearly explain how the problem will be resolved. Product and service offerings — No two businesses are alike, even if you sell the same products and services. Conclusion Terms and conditions are necessary for all businesses, including e-commerce sites. However, there is always the possibility that these documents will not cover specific aspects of your business or will not include the relevant terms. If you omit an essential term from your website, you may find yourself vulnerable if a dispute arises. For example, your competitor may only accept PayPal but you may allow other modes of payment. Therefore, it is essential to ensure that the terms and conditions are accessible, preferably on your website. Therefore, it is critical that you customise your terms and conditions so they are suitable for your website and business. You can avoid potential disputes and confusion by specifying which sections are copyrighted and which are your intellectual property. For example, customers may have a legal right to cancel or return their purchases within a specified period. Moreover, they must be accessible to your online customers and visitors.{/INSERTKEYS}{/PARAGRAPH} {PARAGRAPH}{INSERTKEYS}Additionally, if areas are unclear in your terms and conditions or even not mentioned, it may mean that you are liable to give your customer additional rights than are given under statutory. You also need to protect your website from copyright infringements. Remember, you should only incorporate clauses that you can legally apply. Inserting a data protection clause can reassure your customers that their data will not be used for inappropriate purposes. Website owners, even those outside the European Union EU , should also consider incorporating the General Data Protection Regulation. In return, you also inform them about your obligations as a seller and the limits of your legal liability.