Depending on the type of credit card and the location of the credit card holder's bank, there may be additional fees incurred. Please understand that it may take at maximum 3 hours for the ticket to be reflected on your account after completing your payment. If you have a domain setting, please change your setting to be able to receive the email from「決済サービス送信専用アドレス」 system p com and try again. We accept the following credit cards: VISA, MasterCard, JCB, AMEX, Diners. Once you select Alipay, it will redirect you to the page where you check the price in CNY and scan the barcode. If you do not complete the payment within the payment due date, the ticket will be invalid. The security code typically appears on the back of your credit card, and it is between 3 or 4 digits.{/INSERTKEYS}{/PARAGRAPH} Once you select WeChat, it will redirect you to the page where you check the price in CNY and scan the barcode. We recommend using the latest version of internet browser to purchase ticket at ZAIKO. Please enter your email address and phone number and click Next. In most cases, the name "Zaiko" will appear in your credit card statement. For security reasons, some credit card authorizations require a transaction of a very small sum. Once you select Paypal, it will redirect you to the Paypal payment page where you can log in and proceed payment. What should I do? We suggest using Google Chrome. Please allow up to 3 hours after payment before your E-Ticket be issued. Convenience Store Payment Once you choose "Convinience Store" on the payment page and proceed with the purchase, you will receive an email regarding payment instructions within 24 hours. Back to Top Where can I find the payment receipt? Back to Top I received a 1 JPY or similar charge to my credit card even though I did not buy any tickets recently. You will see "Purchase Details" in the middle of the page. Instead, please log into your ZAIKO account to check the status of your ticket after payment. What payment methods do you accept? Please follow the instructions, and complete the payment process. Back to Top Where can I find the ticket payment record on my credit card statement? Please fill in your credit card details and select complete purchase. It is possible that payments cannot be completed due to authorization problems. Back to Top For some reason I cannot buy a ticket on ZAIKO, what should I do? Once you apply for the Convenience Store payment, you will receive an email from the email address 「決済サービス送信専用アドレス」 system p com , along with the title 『コンビニ決済依頼完了のお知らせ』. Please use the machine "Loppi" at the store. In certain cases, this number may appear on the front of the card. Back to Top How to find the credit card security code? We do not guarantee that all versions will work, especially Microsoft Internet Explorer. Also note that sometimes this option will not be available depending on the sales time, remaining inventory and other factors. In that case, please verify whether or not your credit cards are valid. The security code is the 3 or 4-digit number on the back of your credit card. {PARAGRAPH}{INSERTKEYS}How can I purchase via Convenience Store? The next page will show the details of payment and instructions will be sent to your email address. Back to Top I can't receive the email regarding Convenience Store payment instructions. In case you haven't received the email, please check the spam box, junk mail, etc. You are only able to purchase tickets with personal computer, tablet, or your smartphone. Please click "View Receipt". The sum will be returned automatically and your credit card will not be charged. Please note that the convenience store will NOT issue a paper ticket. If you wish to purchase the ticket after missing the due date, you will need to repeat the purchase process. Paypal Paypal charges yen or 3. Please log into your ZAIKO account and select the ticket.
