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We know you serve mostly third world countries but by golly your service is lacking in this regard. Used to be my preferred choice, now I encourage other Nigerians to look for a more reliable, available, responsive, and consistent service to depend on. Whoever reads this please use another app. My recipients received their money within minutes and the fees are inexpensive compare to others. From the onset everything worked perfectly well but for no reason or explanation whatsoever my account has been disabled. For the past 6 months each time I initiate a transaction to someone in Tanzania, I have to call and babysit the transaction, because there is always an issue where my receiver is not paid in a timely manner. The APP is easy to use and the service overall has been very reliable. Why is it always possible to send money to Nigeria but not from Nigeria? When I finally got through the first thing I asked was if I could still add on a specific promo to the transaction that was just made minutes ago. We will see how future transactions go. I read the terms and conditions. I received an email an hour or so later saying they stopped the transaction and that they are removing my account. Even then the verification itself was repetitive. My transaction was held for more info. I can send only small amount. This company has terrible customer service and is unhelpful. The worst transfer platform and customer service ever. Now a breach has been created between my client and I because their partner locked a transaction without informing them. Do not use bank to bank transfers. Poor customer service!! Catch up to the 21st Century already! Come on, WorkdRemit! it seems that the more I use this the more problems I have, I would love to have these issues resolved and have a system that works seamlessly and issue free and when systems are down for maintenance a little warning will me nice since my family relies on the funds I send. This is unethical of WorldRemit. You guys had a good model going then you ruined it. Top Notch by BACH2? All transfer companies are so nervous of doing buisness with all of Africa now because of the high fraud rate going on there that it hurts us who are honest and just trying to support family there. No supervisor is speaking to me and yet my family need the funds urgently. They evaded my questions, then ended my chat multiple times without giving me an answer. And without that I can activate my world remit mobile wallet. This app can be good but their non -responsiveness to customer service issues is terrible. I was weary of using a service but it was the only option for my friend. All Africans in the diaspora should be warned. When I asked why the partner locked the transaction they could not give me an answer, typical! DO NOT RECOMMEND. This time around I sent a bank transfer deposit on Thursday, and when I checked on Saturday I saw that my client had not been paid, so I called them per usual and they told me that their local partner locked the transaction. A Ghanian with his problem Not labeled as an app to PURCHASE! This company is not reliable for bank transfers at this juncture. And the customer service representative even told me to find other transfer services as there is nothing they can do. Update - WR Nice and convenient app for transferring money I forgot to put in the promo code so that was my mistake and so I searched as to what I could do but there was nothing I could find as to how to do that no instructions or anything so I used the chat. They are always updating things on their end causing my receivers to become invalid. For starters the chat keeps freezing and it took forever to just chat with a representative. Use PayPal, Venmo, CashApp instead. Live chat is not reliable, number is not reliable, email is delayed. I tested it by sending a small amount and it worked, so I tried a larger amount. I needed to fight to get my money back. I had provided this info when I opened the account When I inquired about time frame for the transaction, I received an email stating that my account and the transaction were terminated. The app is simple and the transfers are top speed. It was a small amount. Their customer service has hit rock bottom. I have been told that for 2 months now and I have two transactions that are still processing and I really feel like they just want to steal my money. They need to make that known, it should be visible so people can make the choice. I provided my driver license and a selfie as per instructions. There Touch ID app needs lots of work as it only works sporadically when you have manually logged in. by now strongly recommend it! With how the reviews were this first experience really disappointed me. Yes I read them. Nigeria has some of the richest people.

I love this app! They have much more responsive teams who are willing to help. Fast and efficient. They said they will email them to release the funds that day. Sent money to family yesterday with world remit and had no problems it took about 30 min for the transactions to be approved and sent to my family members vodaphone money acct.

Now you they have to leave the house and go to the bank for what? I https://1-veda.ru/how/pocket-bike-49cc-engine.html tried to chat up and call their customer services severally yet no one is explaining why my account is disabled.

The money has also not been refunded. And they all say same the same thing, World Remit cannot tell you why the account was terminated.

Then he kept asking me all this questions to verify my account and I even told him that I would just like to know if I can use the promo or not. THEY DONT VALUE TRANSFERS FROM AFRICANS IN THE DIASPORA. They no longer answer calls and make it so that they only way you can get through is by punching a keypad on your phone, but their system doesnt recognize your keypad entry, so they just terminate the call.

Also, customer service is easily accessible and kind. They kept my money for over a week. So I decided to see if I can cancel the transaction but even then it took forever to do that. I am thinking of taking legal action now because two months is more than enough time especially because How to withdraw money skrill to paytm have the conversation receipts too.

I called them but they kept talking in circles. Time to find how to withdraw money skrill to paytm new company to use. I had already reviewed the details article source the FAQ, which was the reason why I had turned to the live chat.

And sometimes I enter the receiver information correctly but they are not recognizing it as valid. Thank you. Find another way. The very 1st day I downloaded the app, they closed my account without even letting me know I found out AFTER I called.

I will give 1 star so you will fix this. You will never be able to use the app ever again. And I reenter the information and then a month later it happens all over again. This one is no longer viable.

Go to other remittance services like western union, remitly or paypal. The recipient usually receives the money in about 10 minutes.

You have to click on each transaction and manually copy the info into a spreadsheet. Thank you works remit. Download the REMITLY app instead.

I hope they go out of business soon. Furthermore there is always misinformation and vague excuses as to why my client did not receive their bank transfer deposit. Ive sent a lot of money and my recipients often cannot receive the money with no explanation from world remit. I have lost so much money because of this.