🔥 Horrible Hotel! - Review of Hotel Ambassador - Zlata Husa, Prague, Czech Republic - Tripadvisor

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View deals for TOP Hotel Ambassador-Zlata Husa, including fully refundable rates with free cancellation. Luxury-minded is minutes away. WiFi is free, and this hotel also features a restaurant and a casino. Recent guest reviews. ​Very.


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Centrally located in the pedestrian area on Wenceslas Square, Ambassador Zlata This is our guests' favourite part of Prague, according to independent reviews. charge; Themed dinner nights; Walking tours Additional charge; Casino.


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Log in to get trip updates and message other travelers. Is it a bad luck? But is proudly showing 5-stars st search engines on internet. We spent a wonderful evening full of great experiences! Dear Guest, We appreciate you sharing the comments about your recent stay here on Tripadvisor. I would also take this chance to apologize on behalf of our entire team here at Ambassador Zlata Husa hotel for the mistakes that occurred during your stay and I can assure you they are not systematic and we will definitely use your comments to avoid these situations in the future. Tables were piled high with dirty dishes. You may think is handy , so my wife did This is another speciality of Prague, taxi, restaurants, transfers to the airport , change of money,and kindness to the tourist. I wanted to see prague with my wife, so why not stay in a 5 star hotel. Lowest prices for your stay. Breakfast buffet was basic - tea and coffee is self service. If future travels bring you to Prague, we hope you choose our hotel for the stay again. There is always a taxi by the entrance of the hotel. Lucky me I got better service at hilton and the nearby hotel insted. Thank you for taking the time to share your experience in our hotel. If you ask the barman for cocktail many, he gets angry and shout, and point you to go to a table If you are unlucky to get a room at the hotel you get a free drink at the bar, but dont waste your time asking for that drink. I have honestly never stayed in a hotel with such bad customer service. All the people were inside the office. Breakfast, middle quality, serviced from young men and women, with not a good education of the job, at least they understood English, Bell boy or info desk never available. Find a hotel with nice staff!! The food and cleanliness were less than average. He was inside the hotel waiting the customers bringing inside their luggages, and not moving any hand or leg to help , just for few persons, and only for the 3 steps going up to the lift. Hotel Ambassador - Zlata Husa. Carpet, renewed only in public areas, in the rooms as the corridors, more or less bad. Nice birthday party was very good with perfect programm and perfect food and beverage service. To visit the casino - Hotel Ambassador - Zlata Husa. We look forward to welcoming you in our hotel again. Just to finish, I booked on trivago, I forgot if expedia or booking etc. I once tried to ask for directions, the woman at the reception told me to take a tour or search for a metro to go there They even gave me a two single bed room for me and my wife and would not change the room, not even send somebody to fix the beds and get them close together. Reception staff and bell desk staff equally rude. See all 1, reviews.{/INSERTKEYS}{/PARAGRAPH} Dear Sirs, Thank you very much for sharing your experience in our hotel on this website. We will certainly use your comment to improve our service friendliness. With regards, Stanislava Bartkova. I use this chance to apologize for the few details that were not up to your expectations. We will use you feedback to fine tune our operations. Is in the second most famous square in Prague, close to everything.. The waiter working on Friday evening was quite simply the rudest, most miserable individual I have met in a hotel. I asked to talk to the manager. We recommend this hotel to organize major events! Accomodation was also very good. But what I experienced in this hotel was not fit for a one star hotel.. Stanislava Bartkova. I was with a large group and we all said the same. Wine tasting for people was just amazing. Not bringing the luggages to the rooms in case of groups etc. Its eather a glass of juice or a hot wine drink that will make you puke. Not a single welcome or smile from staff. We search up to sites for the lowest prices. Thank you very much Hotel Ambassador. No service; are you askin the reseption for prices for the room are you adviced to a phone in the back of the reseption area, witch is not working. We informed and had to shout before getting serviced. Like saving money? Positive Location. Everything was perfectly organised and all people there were so satisfied. To visit the casino. Rooms are quite nice but there is no air conditioning so hot and stuffy. Thank pokerguden. I booked 3 mounths before Dear guest, We appreciate the feedback about our hotel you decided to share here. We are looking forward to your next visit. Thank you for your kind words about the location of the hote. With kind regards, Stanislava Bartkova. I enjoyed prague, but this hotel was the worst hotel I have ever been to.. It feels as if someone has halved their wages and told them to work twice as many hours. If you are in prague for a good holliday, stay away from here. On behalf of our entire team, I would like to apologize for not meeting your expectations. Dear Guest, I am very pleased to read your comments on Tripadvisor. Just a case, every time I book with them I receive the worse rooms. What is management doing? Dreadful experience despite good location. And he had the nerve to ask for a tip! I have never written a review quite as negative as this before - but I really am quite upset. Date of stay: April Ask pokerguden about Hotel Ambassador - Zlata Husa. All the staff is showing a sad face. Pity for the evening walk in the square , a lot of pushers, approaching you for different kind of And the lady on the square , that smile to you and , if alone approach you very often, This all under control of police in every corner While getting the rooms, two of us just used the drink voucher at the bar, and got another blond lady , also middle aged saying you have 10 minutes to stay, after you have to go Bell boy, fantastic. Dear Guest, Thank you for taking the time to share your feedback about or hotel. They know they have a nice city and abuse of the tourists. We appreciate your input. The lobby bar was a joke. We will look forward to having you in our hotel again in the future. Positive only the towels , new. More Show less. Starting with the reception.. On behalf of our entire staff here at the Ambassador Zlata Husa we apologize for the concerns you have about your experience here. Guests 1 room , 2 adults , 0 children Guests 1 2. Show Prices. Review of Hotel Ambassador - Zlata Husa. We will take your concerns into account and use your comments to fine tune our operations and we hope that upon your next visit we will exceed your expectations. You are the BEST! {PARAGRAPH}{INSERTKEYS}This hotel is first of all a maximum 4-star hotel. Report response as inappropriate Thank you.